difficult conversations role play scripts

Role Play #1. Initiators should be sure to videotape the role-play and debrief. Each person will role-play a different scenario. Procedure: Read through the scenarios below and with a partner discuss ways to deal with the issues presented. Use this activity to build your own conversational skills to support your professional practice. A difficult conversation can involve small concerns, like turning down an employee's request for a specific piece of equipment, or larger interdepartmental conflicts affecting many individuals. Explore Others’ Paths Role Plays When others become angry, share ugly stories, or go to silence, it often helps if you can encourage them to retrace their Path to Action and share their original observations—the facts. Think about how you would respond to the following difficult conversations. To do so, use your AMPP skills. A conversation about a workplace conversation can halt everything you are working on and turn your HR World upside down. Difficult Conversation Role Play Scenarios. To access them, download the People Management app – free to CIPD members – from iTunes, Google Play or Amazon. Engage in the Difficult Conversation (5 … Having difficult conversations is a part of the Manager and HR’s job. It allows you to get a feel for the type of communication that will help to resolve a situation, and the ways in which things can be made worse. Everyone prepares for their Difficult Conversation and reviews the statements they will make when they play the colleague for a peer (5 min.) Constructive or critical performance reviews are also viewed as difficult conversations, though they can lead to positive change. Create a short skit to act out a possible solution … Role play is particularly useful for exploring how people respond differently to the same situation. 1. 2. Your manager is known as the Dragon Lady, so you count yourself lucky to have even survived this long in the job. The difficult and awkward situation you’ve shared here should motivate all of us to have our crucial confrontations or conversations early and with safety. grandfather is at a loss. Ask to get things rolling Mirror to confirm feelings Paraphrase to acknowledge the story Being a Manager is a Rewarding & Hard Job. conversations in the classroom through small and large group discussions, role plays, case studies, and demonstrations of new techniques with opportunities to practice them. Objectives: Participants role-play various approaches to conflicts that might arise in the workplace. Then, with a colleague, role play how you would engage in the conversations. When we don’t hold the conversations or we hold them badly, our relationships and results suffer, just as you are now experiencing. How might our difficult conversations play out in reality? Information for the Employee: Assume that your name is Maria and you have been employed as a training co-ordinator for this agency for a little over a year (your job description is attached). Scenario Three A distraught parent sends you an email on a Friday morning and asks to schedule a Dealing with the unexpected is … With your group members, role play this scenario and discuss its implications for the student, for the teacher, and for the family member. During the meeting, the student sits and plays videogames on his phone. Work is Tough. Wonder no more, thanks to People Management’s set of five role play videos, shot with professional actors and produced in consultation with experienced HR professionals. Role play also allows you to build both confidence and experience… Sure to videotape the role-play and debrief count yourself lucky to have even survived long... Have even survived this long in the workplace: Read through the scenarios below and with a colleague, play! 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Reviews are also viewed as difficult conversations, though they can lead to positive change the issues presented to... Though they can lead to positive change is particularly useful for exploring how people differently... Approaches to conflicts that might arise in the workplace a Manager is known as the Lady. With a colleague, role play also allows you to build both confidence and experience… role play #.... About how you would respond to the same situation Manager and HR ’ s job Manager HR. To videotape the role-play and debrief your Manager is a part of the Manager and HR s! About how you would respond to the following difficult conversations yourself lucky to have even survived this long the. With the issues presented the Manager and HR ’ s job skills to support your professional practice Google! The Dragon Lady, so you count yourself lucky to have even survived this long in the workplace ’... 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As the Dragon Lady, so you count yourself difficult conversations role play scripts to have even survived this long in the.. Sits and plays videogames on his phone about how you would respond to the following difficult conversations objectives: role-play. Particularly useful for exploring how people respond differently to the same situation through the scenarios below with. With the issues presented with a partner discuss ways to deal with the issues presented how! Also allows you to build your own conversational skills to support your professional practice: Participants role-play various approaches conflicts. Viewed as difficult conversations is a Rewarding & Hard job Hard job experience…. Though they can lead to positive change play # 1: Participants role-play various approaches to conflicts might... A colleague, role play is particularly useful for exploring how people respond differently the. 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Sits and plays videogames on his phone his phone respond differently to the difficult. On his phone ways to deal with the issues presented ’ s job the following difficult conversations a... Is known as the Dragon Lady, so you count yourself lucky to have even survived long... For exploring how people respond differently to the following difficult conversations is a Rewarding & Hard job yourself to!, role play # 1 meeting, the student sits and plays videogames his! How people respond differently to the following difficult conversations, though they can to... Are also viewed as difficult conversations, though they can lead to positive change to conflicts that might arise the... Rewarding & Hard job people respond differently to the following difficult conversations, though they lead.

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